The terms that govern your use of our website, our platforms, and our development services.
These Terms of Service ("Terms") are a binding agreement between you ("Client," "User," or "you") and Nexus Code Lab ("Nexus Code Lab," "we," "us," or "our"), governing your access to and use of our website at nexuscodelab.com, our software platforms — including the Nexus AI Sales Agent and DOS ERP (Digital Office Suite) — and any web, mobile, UI/UX, ERP, or data center development services we provide (collectively, the "Services").
By accessing our website, creating an account, starting a free trial, or engaging us for a development project, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
Nexus Code Lab provides two categories of Services, each governed by the relevant sections below in addition to the general terms that apply throughout this document.
These platforms are provided on a subscription basis, either directly or through a licensed instance made available to your organization, as described in Section 4.
We also provide project-based professional services, including custom ERP development, web development, mobile app development, UI/UX design, and data center / infrastructure solutions. These engagements are governed by these Terms together with any statement of work, proposal, or project agreement signed between you and Nexus Code Lab, which will take precedence over these Terms in the event of a direct conflict specific to that project.
Where offered, a free trial gives you access to a Service for a limited period without requiring payment details in advance. We may modify, limit, or discontinue any free trial offer at our discretion. At the end of a trial, continued use of the Service requires a paid subscription unless we state otherwise.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at info@nexuscodelab.com if you suspect unauthorized use of your account.
Subscription fees for the AI Sales Agent, DOS ERP, or any other paid Service are as quoted to you at the time of purchase or as published on our website. Fees for development projects are set out in the applicable proposal or project agreement.
You agree not to use our Services to:
We reserve the right to suspend or terminate access for any account found to violate this section.
Nexus Code Lab retains all right, title, and interest in and to the AI Sales Agent, DOS ERP, our website, and all underlying software, source code, designs, and documentation. Nothing in these Terms grants you ownership of our platforms — only a limited, non-exclusive, non-transferable right to use them in accordance with your subscription.
Unless otherwise agreed in writing, ownership of the final deliverables produced specifically for you under a development project (such as a completed website, mobile application, or custom ERP module) transfers to you upon full and final payment. Nexus Code Lab retains ownership of any pre-existing tools, frameworks, code libraries, or components we developed prior to or independently of your project and that are reused across engagements.
You retain ownership of any data, content, or materials you upload to or process through our platforms ("Client Content"). You grant us a limited license to host, process, and transmit Client Content solely to provide the Services to you.
Our collection and use of personal data is described in our Privacy Policy. By using our Services, you consent to the practices described there. If your use of the AI Sales Agent involves processing personal data of your own prospects or clients, you are responsible for ensuring you have a lawful basis to do so under applicable data protection law.
Our platforms may connect with third-party CRMs, email providers, and outreach tools at your direction. We are not responsible for the availability, security, or practices of third-party services you choose to integrate, and your use of those integrations is subject to the third party's own terms.
Each party agrees to keep confidential any non-public business, technical, or financial information disclosed by the other party in connection with the Services, and to use it only for the purpose of the engagement, except where disclosure is required by law.
We provide the Services on an "as is" and "as available" basis. While we take reasonable care to keep our platforms available and secure, we do not guarantee that the Services will be uninterrupted, error-free, or that any specific business outcome (such as a number of leads or conversions) will be achieved. To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability and fitness for a particular purpose.
To the maximum extent permitted by applicable law, Nexus Code Lab's total liability arising out of or relating to these Terms or the Services shall not exceed the amount you paid us for the relevant Service in the twelve (12) months preceding the claim. We shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or business opportunities.
You agree to indemnify and hold Nexus Code Lab harmless from any claims, damages, or expenses arising from your misuse of the Services, your violation of these Terms, or Client Content you upload that infringes a third party's rights.
These Terms remain in effect for as long as you use our Services. We may suspend or terminate your access if you breach these Terms, including non-payment or violation of the Acceptable Use section. Upon termination, your right to use the Services ends immediately; sections that by their nature should survive termination (including Intellectual Property, Confidentiality, and Limitation of Liability) will continue to apply.
We may update these Terms from time to time to reflect changes in our Services or for legal or operational reasons. We will post the revised Terms on this page with an updated "Last updated" date. Continued use of the Services after changes take effect constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the Islamic Republic of Pakistan, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan, unless otherwise required by applicable law.
Questions about these Terms can be sent to: